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Medallia for Adobe Analytics Cloud Integration
Medallia

Medallia for Digital's Adobe Analytics Cloud integration lets customers understand the ‘why' behind the ‘what'.

Medallia for Digital's Adobe Analytics Cloud integration lets customers understand the ‘why' behind the ‘what'.

Understand feedback interaction in detail:
Medallia for Digital sends detailed feedback interaction data to Adobe Analytics Cloud in real time, to enable segmentation and reporting within Adobe Analytics Cloud. Events such as ‘survey displayed,' ‘survey submitted,' ‘always on survey triggered' and more are sent to Adobe Analytics Cloud, allowing users to filter and report on analytics data by various dimensions.

Use Adobe Segments for survey targeting:
Medallia for Digital allows customers to dynamically and contextually intercept users in real time based on session data, behavior patterns and metadata. With the Adobe Analytics Cloud integration, customers can include Adobe Segments data as part of the targeting and intercept logic for surveys. Ask the right users, the right questions, at the right time, every time.

Analyze user behavior using qualitative feedback data:
Medallia for Digital's Adobe Analytics Cloud integration supports sending NPS and CSAT scores to Adobe to enable filtering and reporting of data, based on user sentiment. NPS and CSAT scores are sent to Adobe in real time - as users submit responses.

Documents
Adobe Analytics Integration Guide.pdf
Medallia_for_Digital_Adobe_Analytics_Cloud_Integration.pdf

Medallia for Digital Adobe Analytics Cloud Integration

Installation instructions:
Analytics Data Connectors Wizard

Email
engage@medallia.com

URL
https://www.medallia.com/contact-us/

Other information:

Voice of Customer